Privacy policy

Privacy Policy

At Dash9ja, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our app, you consent to the practices described in this policy.

  1. Information We Collect

    • Personal Information: We collect personal details such as your name, address, phone number, and email address when you create an account or place an order.
    • Payment Information: For payment processing, we collect credit card details and billing addresses. We do not store your payment information; it is processed securely by our payment gateway partners.
    • Usage Data: We gather information about how you interact with our app, including IP addresses, device information, and browsing behavior.
  2. How We Use Your Information

    • Order Processing: Your information is used to process and fulfill orders, including delivery and customer service.
    • Service Improvement: We analyze usage data to improve our app and enhance user experience.
    • Communication: We may use your contact information to send updates, promotional offers, and other communications related to our services.
  3. Data Protection We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We continuously review and update our security practices to ensure the highest level of protection.

  4. Sharing Your Information We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners who assist us in operating our app, such as payment processors and delivery service providers. These parties are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined in this policy.

  5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our app. Cookies help us remember your preferences and provide personalized content. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our app.

  6. Your Rights You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@dash9ja.com. We will respond to your request within a reasonable timeframe.

  7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at support@dash9ja.com.